SPRINGFIELD — After 32 years, Jerry Cross, president and CEO of One Credit Union has announced his intention to retire at the end of February.
Cross joined Bryant Credit Union in 1985 when it was a fledgling outfit with $1.8 million in assets, 1,400 members and only the most basic checking, savings and loan products. Over the years, he led the expansion to a full service suite of savings and lending solutions, including mortgages, business lending, along with the latest in e-channel technology, the company said in a statement.
Managing in the wake of the 2008 national economic downturn, Cross recognized that small credit unions were collapsing under the weight of increased regulatory burdens, along with consumers’ unbridled demand for the latest electronic delivery channels. His insight led to the merger with both United Community Credit Union and Champlain Valley Credit Union, with One Credit Union as the surviving entity.
“Thirty-two years, and it’s all been about people,” Cross said in the statement. “Helping people as they come in the door and working with great people behind the scenes. I’ve been blessed. It’s been a heck of a ride!”
On Thursday, Feb. 23, the One CU branch in Springfield will host a “Farewell to Jerry” day, that members and well-wishers are welcome to attend.